LeadQ
Workflow walkthrough

See how LeadQ starts, what happens next, and how a prospect becomes a customer relationship.

This page explains the real app flow: how you set it up, where Facebook posts first appear, how Messenger follow-up progresses, and how qualified people move into Grow for repeat work, referrals, and check-ins.

Start in setup Progress through lanes Keep customers warm
App flow Setup Pipeline Customer One browser workflow

From first setup to repeat work

LeadQ narrows the work into one path: choose sources, review demand, follow up in Messenger, then keep good customers active over time.

1setup profile
2discover queue
3engage thread
4grow customer
StartSetup

Tell the app what a real prospect looks like for your business.

MoveConversation

Reply to the right people and keep every thread visible.

KeepCustomer

Stay present after the first win so more value can happen.

Step 1 · Start in setup

Choose the sources, language, and judgment rules that define a strong prospect.

You begin in Setup. This is where LeadQ learns which Facebook groups to scan, what demand language matters, and what your business counts as genuine fit, urgency, and value.

  • Add the Facebook groups where your buyers ask for help or recommendations.
  • Set keywords and exclusions so weak-fit posts do not dominate the queue.
  • Shape the prospect review so the app uses your market judgment, not a generic template.
Setup
Workspace setup Groups, signals, and your prospect definition
Required first
Facebook groups

Where the right buyers already describe the problem in public.

Demand language

Words that signal urgency, comparison, frustration, timing, or active intent.

Prospect rule

How LeadQ should judge fit, value, and whether a reply is worth making.

Step 2 · Discover

Posts first appear in Discover, where you decide which ones deserve a reply.

After setup, scans start surfacing Facebook posts that match your market. Discover is the review lane. You are not replying to everything here. You are separating real opportunity from noise.

  • Read the post, the fit signals, and the likely potential.
  • Skip weak-fit posts and keep attention on timely, credible demand.
  • Reply to the strongest posts so they can move into live follow-up.
Discover queue
Posts to review Strongest buyer moments first
Triage
18ready to review
6high intent
3local fit
Parent needs a maths tutor before FridayHigh urgency · local · recommendation post
Looking for a roofer after storm damageImmediate need · homeowner group · price sensitivity
Step 3 · Engage

Once you reply, the relationship moves into Engage so the conversation stays visible.

Engage is the Messenger follow-up lane. The app keeps the original context, the latest message, and the next due action together so promising threads do not disappear into the inbox.

  • See whose turn it is and which messages need an answer now.
  • Open the full thread, read the history, and send the next reply with context.
  • Keep moving until the conversation either closes out or becomes a customer relationship.
Engage
Conversation queue Who last messaged and what should happen next
Your turn
Reply sent yesterday

Prospect asked about availability. Follow up due this morning if no answer arrives.

Thread reopened

Returning buyer is asking for pricing again after going quiet for two weeks.

AI draft ready

Original post, message context, and suggested next reply are shown together.

Step 4 · Grow

When someone becomes a real customer or warm relationship, they move into Grow.

Grow is where LeadQ stops acting like a lead tool and starts acting like a relationship tool. It helps you remember check-ins, follow-through, repeat work, and referral moments after the first sale or conversation.

  • Keep customers due for a touch in one clear lane.
  • Track follow-through when someone said yes but the next step has not happened yet.
  • Use the customer view to see history, context, and the next best touch.
Grow customer view
Customer follow-through Repeat work, referrals, and check-ins
Keep warm
3due this week
2awaiting follow-through
5coming up soon
Check in after completed job

Good moment to ask how things went and open the door to a referral.

Customer said yes, no booking yet

LeadQ keeps the follow-through visible so the relationship does not stall.

How to start

Start in Setup, run your first scan, reply to the right posts, then let the lanes keep the relationship moving.

LeadQ works best when you think of it as one narrow operating loop: setup the market, review demand, follow up with intent, and keep valuable people active after the first win.